Privacy Policy

Last updated: 3 October 2026

We Buy Furniture (Pty) Ltd respects the privacy of customers, sellers and website visitors. This policy explains how personal information is handled through www.webuyfurniture.co.za.

1. Responsible party

We Buy Furniture (Pty) Ltd
Registration number: 2018/439726/07
178 Koedoe Street, Wierdapark, Centurion, Gauteng, 0157
Email: info@webuyfurniture.co.za

2. Information we collect

Depending on how you use the website, information may include your name, email address, telephone number, delivery or collection address, seller location, furniture descriptions, photographs, asking price, order information, transaction references, account details, device information and website usage data.

3. Why we process information

Information is processed to respond to enquiries, evaluate furniture offered for sale, make offers, arrange inspections and collections, process orders and payments, deliver goods, provide customer service, prevent fraud, maintain business records, improve services and comply with legal obligations.

4. Payment information

Online card and payment transactions are processed through approved third-party payment providers. We Buy Furniture does not intentionally store full payment-card details on its own website database.

5. Sharing

Information may be shared with payment providers, delivery and collection providers, technology suppliers, professional advisers or authorities where necessary for the stated purpose, contractual performance, security or legal compliance. Personal information is not sold to advertisers.

6. Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including contractual, accounting, fraud-prevention and legal-retention requirements.

7. Security

Reasonable technical and organisational safeguards are used to protect personal information against loss, misuse, unauthorised access or disclosure.

8. Cookies and analytics

The website may use cookies and analytics technologies to provide site functions, understand website usage, measure marketing performance and improve the customer experience. Browser settings may be used to control cookies, although some site functions may then operate differently.

9. Your rights

Subject to applicable law, you may request access to personal information held about you, request correction of inaccurate information, object to certain processing, or request deletion where there is no lawful basis to retain the information.

10. International processing

Where a service provider processes personal information outside South Africa, We Buy Furniture will use reasonable measures to ensure that the transfer and processing are handled in accordance with applicable data-protection requirements.

11. Contact

Privacy requests may be sent to info@webuyfurniture.co.za.